We specialize in providing high-end technical support, both by phone and by e-mail, for products aimed at IT and development professionals. Our technical support professionals are thoroughly trained—not only in Microsoft and Java technology, but also in problem-solving skills, customer skills, and our clients' products.

The Techincal support services :

24x7 Support

We augment our clients' support operations by building multi-channel offshore support capability in several languages and time zones.

Implementation Services

Teclogy has set up special implementation teams offshore, which are ready to be dispatched to global locations. When not involved in an implementation, the experience and knowledge can be leveraged for augmenting functional testing and support initiatives.

Continuous Maintenance

We assist our clients in transferring the maintenance of their software's older version offshore. This relieves the client team, which can focus on new releases, and reduces the cost of support.